CRMTechnik Ltd is a young innovative
company with offices located in Germany and the
UK, providing specialised CRM/CTI professional
services.
With over 15 years exposure in the CRM and contact centre arena providing services to SME and blue-chip organisations. CRMTechnik Ltd provides best in class services and professional consulting utilising their experience in this field for the benefit of its customers.
Why CRM Technik?
CRM Technik have over 15 years of solid business
expertise in the fields of
We provide your business with the right leverage to deliver on time and in budget to ensure you get the most out of your business needs.
If you are a small business, large corporation or government group embarking on such a project feel free to contact us
- CRM/CTI
- Open Source integration and application development
- Web technologies integration (e-commerce, Content management Systems, SEO)
- Genesys contact centre platforms (Voice, email, WFM)
- Software delivery and project management
- Strategic business consulting
We provide your business with the right leverage to deliver on time and in budget to ensure you get the most out of your business needs.
If you are a small business, large corporation or government group embarking on such a project feel free to contact us
Genesys consulting
CRM Technik have extensive experience in managing
complex Genesys integration projects. All core
competencies include
- Voice routing ,
- Multi-Channel email (MCR)
- Genesys Workforce Mangement (WFM)
- Genesys call / contact centre projects Feasibility, Design
- Genesys software release management
- (with Voice, GVP, multiChannel, WFM Workforce Manager..)
- Genesys development resources
- Genesys solution and support management
- Roadmap strategy
Oracle Consulting
CRM technik provide key consulting in areas of
In addition, we also specialise in tuning Genesys solution database applications
Feel free to contact our sales team with details of the requirements/project brief
- Database application tuning
- Architecture and Technical design
- Development resources
- Custom Application Design and Development (custom reports, application interfaces)
- Database Audit and debug troubleshooting
- Oracle support services
- Stored procedure and reporting development
In addition, we also specialise in tuning Genesys solution database applications
Feel free to contact our sales team with details of the requirements/project brief
Project Professional Services
No organisation large or small can be without
sound independent and impartial consultancy to
ensure your project is on-track and delivering
benefits. Typical services provided previously to
our clients include
We also supply
- Project Audit
- Technical Design/Architecture
- Business Requirements Analysis
- Bid Management and mediation
We also supply
- Program Management
- Technical and Software Development Management Services
Web development
CRM Technik provide the following services to
enable a stress free web deployment
We have a wide range of Themes and Styles to choose from to quickly build and deploy your site, you just supply the copy (content and graphics) and we take care of the rest. Feel free to contact us for a free quote.
All coding for web is Strict XHTML and validated to W3C standards.
- development
- Search Engine Optimisation(SEO)
- e-commcerce integration
- CMS (Content Management System)
- hosting
We have a wide range of Themes and Styles to choose from to quickly build and deploy your site, you just supply the copy (content and graphics) and we take care of the rest. Feel free to contact us for a free quote.
All coding for web is Strict XHTML and validated to W3C standards.